We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concerns that you may have with your device. If you have any issues with your computer or Android device then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Android phone not showing up on PC issue. Most of the time the connection will work seamlessly however there are instances when the computer will not recognize the phone. One of the quickest methods to transfer content from your Android phone to a PC or vice versa is by connection both devices using a USB cord.